Last Update:- 12-04-2024

Getting Your Art Supplies Fast!

We understand the excitement of starting a new creative project, so we aim to get your art supplies to you quickly and safely. This Shipping Policy outlines what to expect when placing an order with us.

Shipping Costs:

• Shipping costs are calculated at checkout based on the weight and destination of your order. You will see the available shipping options and their associated costs before finalizing your purchase.

Delivery Times:

• Standard Shipping: Expect your order within 7 business days after your payment is confirmed.

Order Processing:

• We strive to process and ship orders within 3 business day(s) of receiving cleared payment. During peak seasons or for high-demand items, processing times may be slightly extended. We will notify you via email if there is any delay in processing your order.

Tracking Your Order:

• Once your order ships, you’ll receive a confirmation email with a tracking number. Use this number to track the progress of your delivery on the carrier’s website.

Delivery Restrictions:

• We reserve the right to restrict shipping to certain locations or PO Boxes. You will be notified at checkout if applicable.

Changes to Your Order:

• If you need to make changes to your order after it has been placed, please contact us as soon as possible at contact@theartpark.in . We will do our best to accommodate your request, but we cannot guarantee changes once your order has shipped.

Lost or Damaged Packages:

• If your package is lost or damaged in transit, please contact us at contact@theartpark.in within 3 days of your expected delivery date. We will work with the carrier to locate your package or file a damage claim.

We appreciate your understanding and look forward to fueling your creativity!